Client Stories

Our stories demonstrate how we work to help our clients succeed

Accountancy practice IT case study

Accountancy Practice

A system full of detailed financial records hold considerable value and is a tempting target for cyber-criminals. It is, therefore, imperative that accountancy firms maintain the confidentiality and integrity of data. 

This accountancy practice needed an IT solutions provider that they trusted to manage sensitive data and future-proof the business.

In our initial consultation, they stated that a security breach would be catastrophic to their business and their clients. Any leak of business analysis and forecasting or details of mergers and acquisitions could compromise reputations and deals. They also need to ensure compliance with industry legislation.

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Cyber Essential Plus

Achieving Cyber Essential Plus in Record Time

A specialist in data centre, Design, Build and Management had a major new client in the pipeline, yet the deal depended on them achieving Cyber Essentials Plus. They contacted us in need of a prompt review of current provisions, gap identification, solutions and to guide them through the certification process.

IT support in their UK office was undertaken by a non-specialist as a sideline to their main role. This was largely reactive; resolving issues and managing updates. Other actions were handled remotely by the Australian IT team in the Head Office. 

Therefore, to prepare everything necessary for the CE Plus assessment we needed to collaborate and proactively plan with both teams. This ensured prompt implementation to prepare everything necessary for the CE Plus assessment. 

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Autotrak

Autotrack Portable Roadways

Autotrack Portable Roadways Ltd is an established Oxfordshire business. The company had growth potential, yet this was being hindered by inefficient systems and outdated IT infrastructure. They were looking for a flexible IT solution that would evolve with the business.

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Biomedical Product Supplier

Biomedical Product Supplier

Setting up the operation in the biomedical sector, the priority was security. As the partner responsible for the complete IT design, supply installation and ongoing operation, Flex IT had to fully understand and adhere to the overriding policies and standards.

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Construction industry IT client case study

Construction Materials Provider

When your business relies on technology, a cyber-attack resulting in data damage, loss or ransom can threaten everything. Investment in resilient network infrastructure, data backup and disaster recovery planning play significant roles in reducing the impact. 

When Microsoft announced a zero-day exploit affecting on-premises servers and being actively targeted, we were quick to act. We proactively began investigations and made immediate contact with our client, a construction materials provider. Our previously agreed robust disaster recovery plan permitted a quick and effective response.

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Fairleigh Dickinson University

Fairleigh Dickinson University

Wroxton Abbey is a historic, listed building and the overseas college campus of America’s Fairleigh Dickinson University. The college team recognised an infrastructure upgrade was necessary to provide students with state-of-the-art learning facilities. Any modernisation work had to be designed with consideration to the building’s heritage.

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Freeman Harris

Freeman Harris

In the legal industry, unauthorised access to highly sensitive information could compromise justice. Data protection is paramount. 

In our initial consultation with Freeman Harris, we identified an outdated on-premises server. This had proved sufficient for office-based work, yet restrictions on file access was an issue for lawyers in court. 

The firm wanted an IT solution with remote access and stringent security. Collaborating with the management team and case management system provider, we developed a detailed understanding of the specific requirements of this legal firm. Our recommendations and reasoning informed decisions and planning.

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Major Project to relocate IT Infrastructure

Major Project to relocate IT Infrastructure

Fairleigh Dickinson University, a long-standing client, was in need of upgrading their wireless network of nearly 100 access points and adding a local server array to their infrastructure. However, the location of the existing equipment was unsuitable.

Learn how FlexIT worked with the Head of IT Services and the Director of Networking in the USA to install a new computer room whilst adhering to strict construction and access regulations.

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New Build Infrastructure

New Build Infrastructure

For companies that pride themselves on exceptional standards of service and facility, IT accessibility, connectivity and reliability is critical. In the modern age, communication technology, Audio Visual systems, digital signage and hearing loops are expected features in many public buildings.

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Oxford Safety

Oxford Safety

When relocating, the management of information and communication technology can be one of the biggest headaches. As a long-established client, Oxford Safety trusted us to take on this responsibility during their office and warehouse move.

The move to larger premises was one step in the company’s expansion. As part of this project, we were asked to upgrade all systems. This was to equip the company with the connectivity, capacity and security to support continued growth.

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SFA Oxford

SFA Oxford

The reliability, security and performance of IT are essential for business efficiency, protection and growth. When SFA Oxford contacted us, outdated hardware was having an impact on operations. They wanted IT solutions that would future-proof the business and enhance resilience, IT business continuity and disaster recovery capabilities.

With an assessment of the IT infrastructure, we agreed to install an on-premises, fault-tolerant, server cluster and data store. To optimise security and performance, we implemented a series of solutions to ensure clean, reliable power to the servers, network and communication equipment.

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